24/7 IT Support Help Desk

24/7 IT Services to Support Your Organization

ThriveWell Tech’s 24/7 IT Help Desk is designed to ensure your organization has a single, central point of contact for help with all managed IT service needs. It can be reached at a dedicated toll-free number, via email, and through a self-service portal and live chat function – 24/7/365.

Organizations partner with ThriveWell Tech's IT Support Service to ensure your operations and networks are running securely and optimally, so that you can focus on the services for your community.

Our IT help desk offers support across staff applications and connectivity issues, networking, and extends to security of all points on your technology infrastructure. We provide robust reporting of requests and incidents to help you manage resources, and gauge stakeholder satisfaction. Experience with enterprise-level help desk implementations allows us to prioritize incidents in real-time, providing services to the most critical areas of the organization.