Managed Service Provider (MSP) Services

Having the right IT infrastructure in place is essential to supporting the changing operational technology requirements of your residents and your business. As technology continues to grow exponentially, these factors will become increasingly more important:

  • The cost of new technology
  • The pace of technological change
  • The technical expertise required to stay current with evolving technology
  • The increase in security threats and cyberattacks and the risk they pose to your data
  • The growth of government and industry regulations and their associated compliance requirements

ThriveWell Tech can help you address each of these factors with our cloud-based, Advanced Managed Service Provider (MSP) offering. With this solution, you can focus your attention on your business operations, not on your IT infrastructure.

Advanced MSP data with man in background

Having the right IT infrastructure in place is essential to supporting the changing operational technology requirements of your residents and your business. As technology continues to grows exponentially, these factors will become increasingly more important:

  • The cost of new technology
  • The pace of technological change
  • The technical expertise required to stay current with evolving technology
  • The increase in security threats and cyberattacks and the risk they pose to your data
  • The growth of government and industry regulations and their associated compliance requirements

ThriveWell Tech can help you address each of these factors with our cloud-based, Advanced Managed Service Provider (MSP) offering. With this solution, you can focus your attention on your business operations, not on your IT infrastructure.

Cloud Services

Cloud Services

Mobility Services icon

Mobility Services

Collaboration Services icon

Collaboration Services

Security Services icon

Security Services

Professional Services icon

Professional Services

Network Operations Center icon

Network Operations Center

Virtual cloud

Cloud Services

ThriveWell Tech provides a variety of infrastructure, platforms, and software through the managed cloud services and tasks we deliver over the internet. These include:

  • Managed Hosting and Infrastructure as a Service
  • Infrastructure and Service Monitoring
  • Backup as a Service
  • Upgrades
  • Day-to-Day Maintenance
  • Vendor Incident Management
  • Reporting
Virtual cloud

Cloud Services

ThriveWell Tech provides a variety of infrastructure, platforms, and software through the managed cloud services and tasks we deliver over the internet. These include:

  • Managed Hosting and Infrastructure as a Service
  • Infrastructure and Service Monitoring
  • Backup as a Service
  • Upgrades
  • Day-to-Day Maintenance
  • Vendor Incident Management
  • Reporting

Mobility Services

Wireless Infrastructure

ThriveWell Tech offers full Wi-Fi management support for your wireless networking infrastructure, including new or existing hardware in either physical or virtual server environments. We provide support services at your location, at a data center, or in the cloud.

Network Optimization

ThriveWell Tech's network experts continually monitor your wireless networking equipment, including wireless access points, network controllers, switches and cabling. ThriveWell Tech makes sure costs remain predictable, technology stays up-to-date, and your wireless network always functions perfectly.

Client Virtualization

ThriveWell Tech’s Mobility Services can help your residents use their computing equipment in a virtual manner, unrestricted by the physical location of their mobile device, laptop or desktop.

Collaboration Services

ThriveWell Tech offers you a host of services that enhance collaboration and communication within the community you serve, creating a high-functioning environment that improves productivity, increases efficiency and lowers costs. In direct support of your IT operations, we offer the following collaboration services through ThriveWell Tech’s Advanced MSP:

  • Network design and assessment services, to determine the solutions that will work and those that won’t in your specific environment
  • Operational support services, to manage and synchronize voice, video and data
  • Monitoring and diagnostics services, to continually assess the health of your servers and network
  • Cloud collaboration, to provide tools across your community for enhanced communication and collaboration
  • Patch management, to install, test, troubleshoot and monitor patches and software upgrades from your vendors
  • Help desk, support services and reporting, to take the burden off your IT staff
  • Vendor incident management, to provide resolution services on your behalf with vendors

For your community’s residents we offer:

  • Superior resident engagement solutions, for connecting more seamlessly with IT support representatives
  • Hosted Voice over IP solutions, for a superior telephony experience
Business professionals holding puzzle pieces together
Business professionals holding puzzle pieces together

Collaboration Services

ThriveWell Tech offers you a host of services that enhance collaboration and communication within the community you serve, creating a high-functioning environment that improves productivity, increases efficiency and lowers costs. In direct support of your IT operations, we offer the following collaboration services through ThriveWell Tech’s Advanced MSP:

  • Network design and assessment services, to determine the solutions that will work and those that won’t in your specific environment
  • Operational support services, to manage and synchronize voice, video and data
  • Monitoring and diagnostics services, to continually assess the health of your servers and network
  • Cloud collaboration, to provide tools across your community for enhanced communication and collaboration
  • Patch management, to install, test, troubleshoot and monitor patches and software upgrades from your vendors
  • Help desk, support services and reporting, to take the burden off your IT staff
  • Vendor incident management, to provide resolution services on your behalf with vendors

For your community’s residents we offer:

  • Superior resident engagement solutions, for connecting more seamlessly with IT support representatives
  • Hosted Voice over IP solutions, for a superior telephony experience

Security Services

Does your staff include a team of cybersecurity experts – highly skilled individuals who monitor, detect, investigate, analyze, and respond to security events? Ours does. And when you include security in your ThriveWell Tech Advanced MSP, these cybersecurity specialists establish, implement and actively manage the security configuration of laptops, servers and workstations using a rigorous configuration management and change control process. This strict security regimen prevents attackers from exploiting vulnerable services, settings and data.
If you’re not an expert, get an expert.

Woman using tablet computer

Professional Services

Make virtual strategic advisory services part of your ThriveWell Tech Advanced MSP and leverage a team of virtual IT leaders to complement your management team in driving strategy and managing resources and vendors. You can implement these roles and key leaders as part of your ThriveWell Tech Advanced MSP:

  • Virtual Chief Information Officer (CIO)
  • Virtual Chief Information Security Officer
  • Virtual Chief Technology Officer

Duties can include vendor management, technology assessment, and strategic planning and budgeting, among other tasks.

Woman using tablet computer

Professional Services

Make virtual strategic advisory services part of your ThriveWell Tech Advanced MSP and leverage a team of virtual IT leaders to complement your management team in driving strategy and managing resources and vendors. You can implement these roles and key leaders as part of your ThriveWell Tech Advanced MSP:

  • Virtual Chief Information Officer (CIO)
  • Virtual Chief Information Security Officer
  • Virtual Chief Technology Officer

Duties can include vendor management, technology assessment, and strategic planning and budgeting, among other tasks.

Network Operations Center

ThriveWell Tech’s Network Operations Center provides a variety of infrastructure, platforms, and software through the managed cloud services and tasks we deliver over the internet. Monitoring, maintaining, upgrading and optimizing these assets is our responsibility, freeing up your team to focus on more critical tasks.

Our Network Operations Center specialists can handle a host of services, including: systems management, monitoring and optimizing network infrastructure, storage services, database management, application management support, storage services, backup and disaster recovery, as well as the remote management and support of end-user devices.